Functional Analysis: The Path to Effective Training

Rehkop, E. Carol; McCarthy, R. A.; Chadwick, P. A.; ,

Functional Analysis: The Path to Effective Training

by E. Carol Rehkop, U.S. Dep of Energy, Las Vegas, United States,
R. A. McCarthy, U.S. Dep of Energy, Las Vegas, United States,
P. A. Chadwick, U.S. Dep of Energy, Las Vegas, United States,

Document Type: Proceeding Paper

Part of: High Level Radioactive Waste Management 1993

Abstract:

The regulatory requirements under which the Yucca Mountain Site Characterization Project (YMP) operates mandate that worker proficiency be achieved and maintained. Individuals performing activities that affect quality should be adequately trained to perform work to a specified standard. Effective training must be structured around the tasks performed and their performance standards which is often an expensive and labor-intensive process involving many interviews and worker observations. Tasks at YMP include such things as procedure review, data analysis, and test design none of which lend themselves to worker observation. Additionally, budget and time constraints and a small staff of trained job and task analysts have made the analysis process very onerous for everyone. The challenge faced by the YMP training staff was to design effective initial and continuing training programs for a staff of 700 people filling approximately 550 positions. Crucial to the success of this effort is the collection of valid, sufficiently detailed data on the types of tasks performed and their associated performance standards. This paper describes how the YMP has streamlined the data collection process, cutting the costs and man-hours required while still maintaining the high quality and validity of the data collected.

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