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Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees By Doug Lipp. New York City: McGraw-Hill, 2013

by Ray Bert, Civil Engineering Magazine, ASCE World Headquarters, 1801 Alexander Bell Drive, Reston, VA,


Serial Information: Civil Engineering—ASCE, 2013, Vol. 83, Issue 5, Pg. 80-80


Document Type: Book Review - Magazine

Subject Headings: Employees | Colleges and universities | Client relationships | New York City | New York | United States

Services: Buy this book/Buy this article

 

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