Construction Inspection—The Last Line of Defenseby Stephen B. Quinn, Howard Needles Tammen &, Bergendoff, Dallas, TX, USA,
Abstract: Construction inspection, or a quality assurance program, is typically the last line of defense in relation to claims for the constructed project. The quality assurance team should be a well-trained team of professionals and specialists who are responsible for implementing their own contract with the owner. They must be aware of the authority and duties permitted by contractual documents. A key to avoiding problems is better communications among all parties to the contract. The communications should involve daily reports, written correspondence, memoranda, estimates and change orders. The quality assurance team must be aware of the limits of their authority and be prepared to set up a formal disputes resolution procedure to assure the contractor that he has been given a fair hearing in any and all disputes.
Subject Headings: Contracts | Inspection | Quality control | Project management | Claims
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