Human Factors of Project Organization

by Jerry R. Hopper, Cambridge Group, Inc, United States,

Document Type: Proceeding Paper

Part of: Excellence in the Constructed Project


The nature of construction demands people who can move with the unique and dynamic conditions of the changing environment. Knowing the requirements of the project environment and culture and selecting key individuals to fit those requirements are essential to good project performance. The greatest potential for team impacting project performance is found in the continuous daily stream of routine problem-solving, decision-making and production. Four project-wide, problem-solving and decision-making activities are pin-pointed as having the most critical requirement for team effectiveness. These are: 1. Problem-solving by the top management team; 2. Submittals; 3. Change orders; and, 4. Technical resolutions. These and other aspects of the subject are discussed.

Subject Headings: Human factors | Organizations | Decision making | Construction management | Project management | Rivers and streams | Change orders | Construction industry

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