American Society of Civil Engineers


Measuring Mutual Confidence in UK Construction Projects


by A. K. Munns, (Lect., Dept. of Civ. Engrg., Univ. of Dundee, Scotland DD 1 4HN)

Journal of Management in Engineering, Vol. 12, No. 1, January/February 1996, pp. 26-33, (doi:  http://dx.doi.org/10.1061/(ASCE)0742-597X(1996)12:1(26))

     Access full text
     Purchase Subscription
     Permissions for Reuse  

Document type: Journal Paper
Abstract: When embarking on any new construction project there will be a probability that some, if not all, participants have not worked together before. Participants, because they lack previous knowledge, will anticipate a type of behavior from the other parties befitting the behavior normally attributed to the group they belong to. If the other party is an architect they will attribute a behavior that belongs to architects in general. This paper seeks to measure this attributed behavior between the three main groups involved in construction; namely, the clients, design professionals, and contractors. It presents the results of a survey measuring the level of mutual confidence between the three groups. The implications of the survey for potential conflict and breakdown of relations are discussed.


ASCE Subject Headings:
Client relationships
Conflict
Construction
Construction management
Contractors
Human factors
Interactions
Professional personnel