American Society of Civil Engineers

Measuring Mutual Confidence in UK Construction Projects

by A. K. Munns, (Lect., Dept. of Civ. Engrg., Univ. of Dundee, Scotland DD 1 4HN)

Journal of Management in Engineering, Vol. 12, No. 1, January/February 1996, pp. 26-33, (doi:

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Document type: Journal Paper
Abstract: When embarking on any new construction project there will be a probability that some, if not all, participants have not worked together before. Participants, because they lack previous knowledge, will anticipate a type of behavior from the other parties befitting the behavior normally attributed to the group they belong to. If the other party is an architect they will attribute a behavior that belongs to architects in general. This paper seeks to measure this attributed behavior between the three main groups involved in construction; namely, the clients, design professionals, and contractors. It presents the results of a survey measuring the level of mutual confidence between the three groups. The implications of the survey for potential conflict and breakdown of relations are discussed.

ASCE Subject Headings:
Client relationships
Construction management
Human factors
Professional personnel