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Influences on Innovation Benefits during Implementation: Client’s Perspective

by Florence Y. Y. Ling, (Assoc. Prof., Dept. of Bldg., Natl. Univ. of Singapore, 4 Architecture Dr., Singapore 117566. E-mail: bdglyy@nus.edu.sg), Andreas Hartmann, (Asst. Prof., Dept. of Constr. Mgmt. and Engrg., Univ. of Twente, P.O. Box 217, 7500 AE Enschede, The Netherlands. E-mail: a.hartmann@utwente.nl), Mohan Kumaraswamy, (Assoc. Prof., Dept. of Civ. Engrg., The Univ. of Hong Kong, Pokfulam Rd., Hong Kong SAR. E-mail: mohan@hkucc.hku.hk), and Mohammed Dulaimi, (Head of Inst. of Engrg., The British Univ. in Dubai, P.O. Box 502216, Dubai, UAE. E-mail: mohammed.dulaimi@buid.ac.ae)

Journal of Construction Engineering and Management, Vol. 133, No. 4, April 2007, pp. 306-315, (doi 10.1061/(ASCE)0733-9364(2007)133:4(306))

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Document type: Journal Paper
Abstract: This study investigates critical factors that significantly affect the benefits of an innovation to the clients and the project as a whole during implementation from the perspective of construction clients. A survey was conducted in Hong Kong, and data from 35 projects that had adopted innovations were collected via mailed questionnaires from project clients. The questionnaire requested respondents to provide specific data about their projects, the type of innovations adopted, and the enablers and barriers to innovation. We found that innovative solutions were particularly beneficial if they were mainly intended to solve technical difficulties in projects and if they were implemented by forming separate implementation teams and by establishing coordination and monitoring mechanisms at the project level. Moreover, we found that the construction clients’ technical capabilities, provision of special training opportunities, and management interests before and after the innovation was implemented were also factors in attaining innovation benefits.


ASCE Subject Headings:
Construction management
Innovation
Owners



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