Conflict: Handling Differences in Groups and Teams

by Mel Hensey, P.E., (F.ASCE),



Part of: Collective Excellence: Building Effective Teams

Abstract:

Many group leaders and members say they have a terrible problem with conflict in their groups, meetings, and discussions. Conflict is indeed a significant problem in many types of organizations, including churches, government services, hospitals, and healthcare teams. Conflict management professionals (e.g., mediators) as well as manufacturing, engineering, design, construction, and mining organizations also experience a great deal of conflict.



Subject Headings: Dispute resolution | Business organizations | Religious buildings | Public services | Health care facilities | Construction management | Personnel management | Manufacturing

 

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