Conflict: Handling Differences in Groups and Teams

by Mel Hensey, P.E., (F.ASCE),


Many group leaders and members say they have a terrible problem with conflict in their groups, meetings, and discussions. Conflict is indeed a significant problem in many types of organizations, including churches, government services, hospitals, and healthcare teams. Conflict management professionals (e.g., mediators) as well as manufacturing, engineering, design, construction, and mining organizations also experience a great deal of conflict.


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