Conflict: Handling Differences in Groups and Teams

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by Mel Hensey, P.E., (F.ASCE),

Abstract: Many group leaders and members say they have a terrible problem with conflict in their groups, meetings, and discussions. Conflict is indeed a significant problem in many types of organizations, including churches, government services, hospitals, and healthcare teams. Conflict management professionals (e.g., mediators) as well as manufacturing, engineering, design, construction, and mining organizations also experience a great deal of conflict.

Subject Headings: Business organizations | Dispute resolution | Religious buildings | Public services | Health care facilities | Construction management |


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