Book Review: Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas, by Don Tapping and Tom Shuker. New York: Productivity Press, 2002

by Ray Bert, Contributing Editor; Civil Engineering Magazine, ASCE World Headquarters, 1801 Alexander Bell Drive, Reston, VA.,


Serial Information: Civil Engineering—ASCE, 2003, Vol. 73, Issue 10, Pg. 82


Document Type: Book Review - Magazine

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