Analyzing Fast-Food Drive-Up Window Site Impacts

by J. L. Gattis, Univ of Oklahoma, Norman, United States,
N. Zaman, Univ of Oklahoma, Norman, United States,
G. W. Tauxe, Univ of Oklahoma, Norman, United States,
R. S. Marshment, Univ of Oklahoma, Norman, United States,



Abstract: Peak-period queueing at a fast-food restaurant drive-up window was observed. The study found that queueing behavior equations based on random arrivals and service times overestimated the queue lengths, and that a single study may not provide a valid basis for predicting queue lengths at a given site.

Subject Headings: Windows | Traffic surveys | Travel time | Site investigation | Water transportation | Site surveys | Surveying methods

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