Automated People Movers—The Need for Flexibility and Clarityby Peter B. Mandle, Wilbur Smith & Associates, New, Haven, CT, USA,
Joseph S. Silien, Wilbur Smith & Associates, New, Haven, CT, USA,
Abstract: The Airtrans System at Dallas/Ft. Worth Airport is the best example available of how an automated people mover (APM) might function in an urban setting. An examination of Airtrans shows that without clear information, first-time or infrequent users become confused regarding how to use the system; and external changes can alter passenger demands and travel patterns from those projected during original APM planning. The authors suggest that new APM systems must be designed with adequate flexibility to respond to a variety of future conditions. To encourage maximum system utilization, great care should be taken in the design of visual and audio orientation/information aids for APM riders.
Subject Headings: Airports and airfields | Automation | People movers | Information management | Passengers | Travel patterns | Travel demand | Rail transportation
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