Quality in the Constructed Project: A Workshop Report

by C. B. Tatum, Stanford Univ, Stanford CA, USA,



Document Type: Proceeding Paper

Part of: Construction QA/QC Systems that Work: Case Studies

Abstract: In the fall of 1984, ASCE conducted a workshop to determine what actions are necessary to improve quality in the constructed project. The engineering segment of the two-day meeting included sessions focusing on: 1) meeting the owner's objectives, 2) achieving teamwork in design, 3) dealing with external factors affecting quality, and 4) assuring quality in the design phase. Sessions in construction portion included: 1) organizing and managing for quality construction, 2) handling conflicts and disputes, 3) dealing with constraints affecting construction quality, and 4) performing quality construction. This paper reports the recommendations for actions by ASCE, owners, engineers, and constructors which resulted from each of these sessions. It also develops implications for quality programs and conclusions.

Subject Headings: Quality control | Project management | Dispute resolution | Team building | Owners | Construction industry

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