Maintenance Levels of Service Guidelinesby Ram B. Kulkarni, Woodward-Clyde Consultants, Systems, Analysis Group, Walnut Creek, CA, USA,
Abstract: Maintenance levels of service define the threshold physical conditions that indicate a need for maintenance and repair activities and prescribe restored conditions after maintenance is completed. Since maintenance levels of service determine the timing and magnitude of maintenance activities, they have a significant influence on work scheduling requirements, work priorities, budget estimates, and resource allocations. A systematic and formal methodology is described in this paper to assist in selecting levels of service based on multiple considerations (such as safety, user comfort, protection of investment, and aesthetics) and constraints on available resources (dollars, equipment, manpower, and materials). An application of the methodology to establishing levels of service for highway maintenance is presented.
Subject Headings: Maintenance | Scheduling | Investments | Highways and roads | Budgets | Resource management | Safety | Aesthetics
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