Diagnostics for Improving Transit Performanceby Barry D. Lundberg, Barton-Aschman Associates Inc, Evanston, IL, USA,
Len A. Brandrup, Barton-Aschman Associates Inc, Evanston, IL, USA,
Abstract: Scarce financial resources challenge every level of government to operate as efficiently as possible while delivering services that are effective. This is particularly true of transit systems which are labor intensive and whose financial support from the federal government is threatened. Thus, every possible efficiency that can be effected is needed to maintain and improve urban transit service in the face of financial constraints. Because of this need, more and more transit systems are making in-depth investigations of their operations in an attempt to discover ways to improve performance while reducing costs or increasing productivity. However, because of scarce resources (time and money), the analysis technique itself must be efficient. This has lead to the use of what is called 'progressive diagnostic assessment. ' The basic ingredients of this technique are discussed.
Subject Headings: Diagnosis | Financial management | Public transportation | Transportation management | Urban development | Federal government | Labor | Wisconsin | North America | United States | Milwaukee
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