Checking Out Computer Programs

by Ray Pixley, (M.ASCE), Sr. Engr.; N. H. Bettigole Co., Paramus, N.J.,
Stephen Ridlon, (M.ASCE), Systems Analyst; Bechtel, Information Services, San Francisco, Calif.,


Serial Information: Civil Engineering—ASCE, 1984, Vol. 54, Issue 10, Pg. 56-59


Document Type: Feature article

Abstract:

Instead of reading through program listings, the authors propose that you check out computer programs by acquiring and evaluating the program's user documentation, evaluating vendor support (including the vendor's quality assurance methods and training), developing procedures for program support, and applying the program to your particular problem and checking the validity of the results. The authors detail which manuals are necessary to acquire from vendors, what questions to ask about vendor support as well as how to set up and maintain support procedures that vendors will not provide.

Subject Headings: Training | Quality control

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