Managing Today's Craftsmenby Robert H. Warren, Vice Pres. for Construction; Ultrasystems Engineers & Constructors, Irvine, Calif.,
Serial Information: Civil Engineering—ASCE, 1984, Vol. 54, Issue 9, Pg. 43
Document Type: Feature article
Abstract: Labor is better than it was in the past, and managers must adopt new techniques in the quest for productivity improvement. Management's responsibility has six parts: (1) Be consistent with standards of acceptance and expectations; (2) remove sources of frustration; (3) pay attention to creature comforts; (4) establish direct communication; (5) provide training; and (6) recognize achievement.
Subject Headings: Labor relations | Productivity | Management | Construction management
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