Word Processing: Office Personnel's Friend or Foe?

by Nhora Cortes-Comerer,

Serial Information: Civil Engineering—ASCE, 1983, Vol. 53, Issue 7, Pg. 56-59

Document Type: Feature article

Errata: (See full record)


The introduction of word processing centers into the workplace brought about the restructuring of office duties and new demands on workers. Word processing received blame for a variety of office ills, from eyestrain to worker alienation. Criticism that the centers were unproductive and failed to deliver what they promised grew quickly. The physical and psychological environment of the centers was pinpointed for the purported lack of productivity. Manufacturers have become increasingly aware of word processing center's pitfalls and are now considering remedies, including rotating assignments, increasing contact between word processors and those who generate the work and studying ways to cut down on eyestrain, backaches and printer noise.

Subject Headings: Labor | High-rise buildings | Human factors | Rotation

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