Model of Aircraft Passenger Acceptance

by Ira D. Jacobson, Assoc. Prof.; Dept. of Mech. and Aerospace Engrg., Univ. of Virginia, Charlottesville, Va.,

Serial Information: Transportation Engineering Journal of ASCE, 1978, Vol. 104, Issue 5, Pg. 653-663

Document Type: Journal Paper

Abstract: A technique for evaluating passenger acceptance of a transportation system's environment has been developed. This includes a model of passenger reaction to the vehicle, as well as the relative satisfaction compared to other system attributes. The technique is applied to two commercial airline operations—a United States commuter and the Canadian Airtransit STOL system. It is demonstrated that system convenience and aircraft interior seating can play a large role in satisfying the passenger

Subject Headings: Passengers | Aircraft and spacecraft | Vehicles | Commute | North America | United States

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